Workplace Communication Barriers
Task 1:
Research question: what are the communication barriers faced by employees at the workplace
Skimming was used to get the main ideas for the articles used in this paper. It also serves in highlighting general ideas of the articles thereby helping justifying their relevance to the topic. Scanning was used to locate specific information in the text after the first reading. The approach aided in establishing content words as well as specific information relevant to the title of the paper. Reviewing was utilized in revisiting the sources to authenticate the ideas that were discerned. It therefore aided in establishing that the information obtained from the sources was a reflection of the content covered. For the case of summarizing, it was utilized in bringing together the main points of respective sources to establish the general information covered in the sources (Diaz & Laguado, 2013).
Article 1 – Workplace communication problems: workplace communication is important for the well being of organization. It therefore becomes important for solution to be made for normal operation of the organization to be re-established (Conrad, 2014).
Article 2 – Psychological perspective: workplace identities influence the level of communication of respective employees. There establishment is therefore essential in establishing the most effective approaches of communication. This helps in addressing the barriers (Thomson, Outram, Gilligan & Levett-Jones, 2015).
Article 3 – Managing workplace barriers: diversity in the workplace impacts communication by making it hard for different employees to communicate effectively. This can be addressed by establishing a common language that can be used to facilitate communication among employee (Madera, Dawson & Neal, 2014).
References
Conrad, D. (2014). Workplace communication problems: Inquiries by employees and applicable solutions. Journal of business studies quarterly, 5(4), 105.
Diaz, S., & Laguado, J. C. (2013). Improving Reading Skills through Skimming and Scanning Techniques at a Public School: Action Research. Opening Writing Doors Journal, 10(1), 133-150.
Madera, J. M., Dawson, M., & Neal, J. A. (2014). Managing language barriers in the workplace: The roles of job demands and resources on turnover intentions. International Journal of Hospitality Management, 42, 117-125.
Thomson, K., Outram, S., Gilligan, C., & Levett-Jones, T. (2015). Interprofessional experiences of recent healthcare graduates: A social psychology perspective on the barriers to effective communication, teamwork, and patient-centred care. Journal of interprofessional care, 29(6), 634-640.
