Peer Review Journal Article

Peer Review Journal Article: Generation at work: are there differences and do they matter?

Peer Review Journal ArticleREFERENCE Benson, J. (2011). Generations at work: Are there differences and do they matter? International Journal of Human Resource Management., 22(9), 1843.

Generations at work: are there differences and do they matter? By John Bensona and Michelle Brown discusses about the importance of generations at work. All workplaces will have different employees from different generation. The authors of this article have researched upon the impact of generation gap and how managers might face challenges in maintaining a peaceful working atmosphere. According to Benson, J. (2011), human resource department plays a vital role in managing a gap between generations. The inter-generational differences affect the workplace as people might get understanding and getting along will be a great challenge to the employees. The author recommends implementing reverse mentoring programs, in which employees of different generations exchange knowledge and nurture each other to develop mutually. The managers should avoid segregating your employees for generations, this not only generates tensions within the organization, but it would waste knowledge and skills that could benefit the organization. Given this the author recommends to stop seeing this as a generational phenomenon and see it as a matter of attitude and behavior.

According to Benson, J. (2011) The presence of different generations in the workplace can represent a great opportunity, and also an obstacle to success and the achievement of results, if the situation is not governed by solid leadership. Effective leadership knows how to value employees for what they are and know how to do and not because of their age or the generation they represent. The company must study different incentive policies, segmented according to the diverse needs of their groups of workers. The X are the largest segment of the current population, are people raised in recession and with low expectations. They have entered the labor market with a better education than their parents, but, due to the recession, they have lower wages. They work well in a team and, respect to the previous generation, enjoy a greater mental openness to differences. They are the first to have grown up with new technologies, without becoming digital natives they are easy ‘ digital immigrants’. They work to live and do not live to work (Benson, J. 2011).


Benson, J. (2011). Generations at work: Are there differences and do they matter? International Journal of Human Resource Management., 22(9), 1843.


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