Annotated Bibliography – digital communication in the workplace

Annotated Bibliography aims to highlights findings of research materials in an informative and precise manner. Here, ten relevant research materials (books and articles) shall be used to develop an annotated bibliography. The focus is on the role of digital communication in engaging employees in the workplace.

Conclaves, P. (2017). Want successful employee communications? Think like a marketer. Strategic HR Review.

The article highlights the importance of incorporating digital communication within the organisation and its positive implications on employee engagement. The study is published in the Strategic HR Review. Galveston (2017) developed the article. The article is original and credible because business experts reviewed it. The study highlights the expectations of employees and the growing need for digital communication. The article is intended for research scholars and business students. The authors suggested that modern digital communication increases the likelihood of job satisfaction among employees. The implications of digital communication are positive and progressive. The study has been conducted after considering the cases of 1000 companies and 10 million employees. The authors suggested that modern technology connects end-users easily. Findings indicate that employees remain engaged and satisfied when they can easily communicate with end-users. The research highlighted digital communication could improve the internal communication system of large organisations and engage employees effectively.

Old ham, G. R., & DA Silva, N. (2015). The impact of digital technology on the generation and implementation of creative ideas in the workplace. Computers in Human Behaviors42, 5-11.

The study discusses the role of digital technology in connecting employees and generating creative ideas. Oldham & Da Silva (2015) conducted the research, and it is published in the journal of “Computers in Human Behaviour” and has been intended towards business experts and technology enthusiasts.  It indicates the originality and value of the article. It contributes significantly to the overall knowledge of readers. The article engages readers because the authors have focussed on the favourable implication of using digital technology for communication within the workplace. Secondary research has been conducted to fulfil the purpose of the study. The authors presented arguments regarding digital technology and innovation. They have examined ways by which digital communication influences employees and motivates them to talk and engage with each other. The study highlights vital facts such as the need for digital communication in globalised workplaces. The study concludes by identifying the fact that digital communication encourages creativity in the workplace.

Jung, M., Lee, M., & Nonagenarian, B. (2016). Employees’ use of mobile devices and their perceived outcomes in the workplace: A case of luxury hotel. International Journal of Hospitality Management57, 40-51.

The study is focussed on finding out the perception of employees regarding the use of mobile phones in the workplace. Jing, Lee & Nagesvaran (2016), wrote the article, and it is published in the reputed International Journal of Hospitality Management. The paper is original because it is peer-reviewed and experts from South Carolina University have conducted the research. The study is based on secondary sources, and the authors have done an in-depth analysis of existing literature. In the introductory part, the article, the study highlighted the importance of using mobile phones in the workplace. The authors have drawn references from the Social Cognitive Theory of Bandera. The findings suggest that employee’s feel engaged and socially accepted when they use digital communication, such as a mobile. Their overall performance improves, and their psychological behaviour progresses. While working in a hotel and using a mobile, the employees feel confident as well as secure. Employee retention seems easier.

Hicks, M. (2018). How HR execs can use technology to connect a divided workforce. 

The paper focuses on the importance of using technology and ways by which HR managers can connect employees with the help of digital communication. The article is published in the Strategic HR Review and contributes significantly to HR managers, as they will be able to make strategic decisions. Again, the study is based on existing literature. The intention behind developing the article is to suggest HR managers incorporate automation and technology in the workplace. The communication gap can be resolved within a digital workforce. The findings are relevant and have a direct connection with the chosen topic, as it suggests that constant changes are occurring in a globalised workplace. The digital age demands productivity and HR managers can actively use user-friendly tools to increase employee engagement. Digital technology brings information, people, processes and technology together. The study is successful in finding creative solutions and the need for digital communication in connecting a divided workforce.

Broad bent, S. (2016). Intimacy at work: How digital media bring private life to the workplace. Rutledge.

The selected book explores the impact of digital media and ways by which it enhances workplace intimacy. Broad bent (2016) suggested that in the era of phone calls, email, text messaging and social media likes, workplaces could prosper only when it embraces digital communication. Rutledge publications publish relevant academic journals and books. Therefore, it indicates the originality of the chosen source. In the introductory part, the author outlined the importance of digital media in connecting people. Communication practices have evolved, and an engaging workplace requires the active participation of employees. The central theme of the book is focused on ways by which digital communication increases intimacy levels among employees. Due to the rapid use of social media, employees can build stronger relationships. Notably, in a globalized world, digital communication can improve intimacy among employees from different nations working for the same organisation. Forming relationships and communicating business needs became easier with digital communication.

David Marks

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