BCO1102 CASE STUDY PROJECT REPORT

ASSESSMENT DECLARATION

This form must be completed, signed, dated and attached to each assessment task that you submit for marking.

FACULTY OF BUSINESS AND LAW

  1. ADMINISTRATIVE DETAILS
STUDENT NAMES:STUDENT ID NUMBERS
UNIT OF STUDY: BCO1102
TITLE OF ASSESSMENT:BCO1102 CASE STUDY PROJECT REPORT
DATE DUE:                                                          DATE SUBMITTED:
TEACHER/TUTORS NAME:TUTORIAL/CLASS TIME:
  1. COMPULSORY STUDENT DECLARATION

Plagiarism means using another person’s intellectual output and presenting it (without appropriate acknowledgement of the author or source) as one’s own.

Plagiarism constitutescPRS305 Assignment Tasks Marking Criteria 1. Where there are reasonable grounds for believing that this has occurred, disciplinary procedures as outlined in the Policy for Academic Honesty and Preventing Plagiarism will be instituted.

BCO1102 CASE STUDY PROJECT REPORTPLEASE TICK TO INDICATE THAT YOU HAVE SATISFIED THESE REQUIREMENTS-

  • I/we have read the policy on Academic Honesty and Preventing Plagiarism and the relevant referencing guides (or have had this explained to me by my teachers) and understand the consequences of committing academic misconduct as outlined in the policy.
  • This assignment is my/our own work, I/we have not participated in collusion, nor have I/we previously submitted this or a version of it for assessment in any other Unit of Study at the University or any other institution without having obtained the approval of the teacher.
  • I/we have taken proper and reasonable care to prevent this work from being copied by another student.
  • So that the assessor can properly assess my work, I/we give this person permission to act according to University policy and practice to reproduce this work and provide a copy to another member of staff for the purpose of cross checking and moderation and to take steps to authenticate the assessment, including submitting a copy to a checking/detection system that in turn may retain a copy of this work on a database for future checking.
  • I/we have carefully read the assessment criteria that will be used to evaluate my work as given below.

ASSESSMENT CRITERIA

I/we certify that the statements I/we have attested to above have been made in good faith and are true and correct. I/we also certify that this is my/our work and that I/we have not plagiarized the work of others and not participated in collusion.

STUDENT SIGNATURES: ________________________________________________        DATE: ____/____/____

      ________________________________________________        DATE: ____/____/____

      ________________________________________________        DATE: ____/____

CriteriaNoneMinimalSomewhatAcceptableGoodOutstanding
Consultancy report
Executive summary: Clearly describes the system, costs, benefits and recommendations in business language that could be understood by the client012345
Introduction & Background: Clearly describes the scenario and the problem facing the business. The introduction provides a brief overview to the report describing what each section will cover. The background clearly describes the business, introduces the system (CRM, SCM or eCommerce) and the problem012345
Specific System: Reflects understanding of system resulting from high quality research. Clearly explains key concepts relating to the specific system and identifies issues and benefits. Shows understanding of current trends and/or examples of use identified through research0246810
Recommendations: The recommendations demonstrate understanding of concepts, are carefully considered and linked to the scenario012345
System Specifications: Clearly identifies specific elements of the selected system. Identifies data requirements, new procedures and requirements of key business personnel0246810
Overall presentation: Report uses the template, is well written, professionally presented and of an appropriate length. Appropriate references are cited using the Harvard system and the reference list is formatted correctly012345
Total          out of 40
Subtractions
Final mark         out of 15

BCO1102 CASE STUDY PROJECT REPORT

TEAM PEER EVALUATION FORM         

The team must meet and assign scores to each team member that reflects how each team member contributed to the completion of the business consultancy report. This is an opportunity to reward the members of your team who worked hardest on the team’s behalf and it is also an opportunity to fairly reflect the effort of team members who did not perform as well or who did not make sufficient effort to participate in team activities. Individual marks will be adjusted based on the team ratings you give each individual. See the excel spreadsheet, How YOUR team’s ratings will affect YOUR marks, available under the assessment details link in Blackboard.

INSTRUCTIONS

  • List the name and ID of each team member.
  • Agree to a team rating for each individual to reflect the contributions of each person to the completion of the project by distributing 100 percentage points among them. If the team had three members and all team members performed equally then all would receive 33 points. If one person receives more than 33 points then one or more others will need to receive less than 33 points.
  • Include a comment justifying the team’s allocation for each person.
NAME of Team MemberID Number SCORECOMMENT

DECLARATION AND SIGNATURES OF EACH TEAM MEMBER

By signing below I am indicating that I agree to the team allocation of scores above and that I understand that the percentage score above will be used to adjust the team mark for the assessment to arrive at my individual mark.

NAME of Team MemberID Number SIGNATUREDATE

VUIS Consulting 

Case Study Project Report 

< Insert the Case Study Business Name> 

Project Team Members

<Name 1>

<Name 2>

<Name 3> 

<Date>

 

[Update table of contents before submission: use the Microsoft Word Ribbon – References and then choose Table of Contents. Delete this line when finished]

ASSESSMENT DECLARATION

Glossary

[Compete a table showing terms that may be confusing to the reader – delete this line when finished]

TermDefinition

< Delete all the guidelines in green when you have completed the sections below.>

Executive summary

<Provide a summary of two to three paragraphs (maximum one page). The Executive Summary is just that, a summary of the report. Its purpose it to provide a brief overview of the case study problem, what you discovered and what you recommend. This section should appear on a page by itself. This is the last section you write for the report not the first.>

Introduction

<This section is designed to tell the reader what this report is about and to provide a guide to the remaining sections of the report. It should obviously provided contextual information, that is, relate to the topic and the case study. It should contain a few paragraphs. It often finishes with a short paragraph telling the reader what is in the rest of the report. Aim for about half a page – no more.>

Background

<In this section you should describe the case study client scenario in your own words i.e. Who is your client? What do they do?

Then it is most important that you outline the problem they are facing. There is no use researching for a solution if there is no problem. Then outline what kind of system they want advice about? You are not required to recommend a system in this section.

This section should be one to two paragraphs (maximum half a page) in length.>

 [Insert either Customer Relationship Management, Supply Chain Management or eCommerce]  Systems

<In this section you report on your research. You need to demonstrate to the client that you understand what is meant by the specific concept (CRM, SCM or eCommerce) relating to the case study project you have chosen and the information systems that support it. Remember, this is not just computer systems. You are studying information systems and so this includes data, people and procedures (processes).

Use subsections in this section. Possible headings are:

The meaning of [insert specific concept CRM, SCM or eCommerce]

<Explain key terms and cite additional references to demonstrate research and illustrate understanding.>

Issues and Benefits

<Describe in detail the challenges and issues involved when introducing such a system to an organisation (e.g. staff resistance to change). Describe in detail the benefits achieved when introducing such a system to an organisation (e.g. improved customer satisfaction).

Current Trends and Examples in insert specific concept CRM, SCM or eCommerce]

<If you have found something in your research such as a new trend or an example of the use of your type of system then outline it here.>

<Overall this entire section should be about a page.>

Recommendations

< For any project there are often a range of options. The information provided here should outline the option you recommend.  Whatever you recommend must take into consideration the cost versus the benefits. It may be that you recommend a system that is updated overtime. 

You should clearly indicate how you intend to implement it. Hint: refer to Lecture 10 on systems development

System Specifications

< We are not expecting detailed computer specifications. The specific systems are often very expensive and complex.

But you should be able to relate the things you have found about these systems to the various components of information systems: hardware, software, data, people and procedures. Focus on the last three key components that distinguish information systems from computing; people, procedures and data. Ask questions such as:

People

  • What sort of things will need to be done to include people who use the system? We are not talking about customers but people in the business.

Procedures

  • What changes will be necessary to current processes (or procedures) to ensure that the system will be successful?

Data

  • What sorts of data will be collected and how will this be done?

Conclusion

< Summarise the main points from your report>

Reference List

< Include a Harvard format reference list containing every reference cited in the body of your report. Every entry here must have a matching citation e.g. (Shackleton 2010) somewhere in the report>

David Marks

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