AB 219 Quiz 5

1. Question : What are the two basic types of external information sources used when a person seeks information in the outside environment?
2. Question : Indicate whether the statement presented is true or false. One thing marketing managers cannot do is create wants on the part of the consumer, which exist when someone has an unfulfilled need and has determined that a particular good or service will satisfy it?
3. Question : Indicate whether the statement presented is true or false. A modified rebuy is a situation vendors prefer because the purchase is not looking for new information or other supporters.  An order is placed and the product is provided as in previous orders.
4. Question : What is the result of an imbalance between actual and desired states?
5. Question : Indicate whether the statement presented is true or false.  When buying products, consumers always follow the same five steps in the consumer decision making process and do not stop until a purchase has been made and evaluated, proceeding in the following order:
6. Question : What is the term for a measure of a Web site’s effectiveness, calculated by multiplying the frequency of visits by the duration of a visit by the number of pages viewed during each visit?
7. Question : Indicate whether the statement presented is true or false. Of all the factors that affect consumer decision making, age exerts the broadest and deepest influence?

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